About Simpl:
Simpl is India’s leading 1-tap checkout network meant to make payments invisible and money intelligent. It is committed to the simplification and democratisation of digital transformation in the payments space. As India’s foremost consumer experience platform, Simpl is on a mission to empower merchants to build trusted relationships with customers, one transaction at a time.
With more than 26,000+ available merchants and millions of trusted users pan-India, Simpl envisions creating an inclusive digital payment experience for India that empowers and fosters trust between merchants and their customers. Simpl proves a full-stack solution for e-commerce conversion. It enables merchants to give customers 1-tap checkout, buyer protection, and a pay-later facility to allow them to feel safe and trusted when shopping online. Through Simpl, merchants can provide consumers with an easy, secure, and intuitive user experience.
About the role:
Simpl is looking for a salesforce Admin in the Sales Operation Team who’s eager to build, set up and manage the entire salesforce CRM for Simpl’s internal colleagues to help them in sales funnel management, workflow optimization, reporting, and analytics. We’re looking for folks who enjoy connecting the dots in a fast-moving environment and take data-driven decisions and most importantly are not afraid of failing and very quickly learning what not to do.
Responsibilities:
Requirement gathering from various stakeholders and translating the same into best practices
Create a CRM roadmap by aligning the priorities and initiatives with relevant stakeholders
All aspects of user and license management, role and profile management, permission configuration
Amendment in salesforce configuration as per the business team’s requirements which includes: workflow, process, reports, validation rules, custom fields, page layout, dashboards, and fields
Data quality management on CRM for both sales and account management teams
New user training and onboarding
Play with data to derive actionable insights, leverage that for various growth initiatives and most importantly measure outcomes.
Collaborating and working across the organization with internal stakeholders
Work actively to evaluate Leads for the Sales Team and enrich them
Identified, recommended, and implemented business opportunities for the Sales Team
Analyzing sales data to optimize and improve the efficiency of the Sales Team
Identifying brands in the D2C and Enterprise market
Collaborating and working across the organization with internal and external stakeholders
Produce presentation documents for internal use (e. g. management, cross-functional)
We’re looking for someone who has:
1. Salesforce certified administrator or Salesforce advanced administrator certification
2. Experience in the administration and maintenance of the Salesforce Tool
3. Experience in performing upgrades and ensuring successful integration on Salesforce
4. Working knowledge of the salesforce database and the ability to maintain the same
5. In-depth understanding of the Salesforce product suite and integration requirements
6. Great verbal and written communication skills
7. Proficient with Microsoft Office Suite (Excel, Word, Powerpoint)
8. Keen to learn and ready to apply knowledge to solve real-world business challenges
9. Passion for quality control and productivity
10. Love working in a fast-moving environment and taking data-driven decisions and most importantly are not afraid of 11. failing and very quickly learning what not to do.
12. Ability to multitask and prioritize tasks as a horizontal role works with multiple functions at every point
13. Accountability and personal organization are essential
14. Self-driven with a bias for action
Experience: 2 years
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