Onit Hiring for Cloud Operations Engineer at Pune, India Full Time

Cloud Operations Engineer

Onit Inc is looking for a Cloud Operations Engineer to join our team in Pune to help manage and maintain a diverse infrastructure across numerous geographical locations. To be successful in this role, great people skills are a must, as well as a passion for technology. The individual we seek is bright, creative and a problem solver. You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently.

Responsibilities

• Monitor performance and capacity of Onit systems.

• Monitor & Troubleshoot for hardware, software and environmental alerts or malfunctions in the framework of SLA.

• Monitor security alerts from multiple sources.

• Triage and troubleshoot problems as they arise, following runbooks and standard operating procedures.

• Track all issues from start to finish and document in detail all resolutions, across trouble ticketing system and engineering runbooks.

• Escalate issues too large or complex for quick troubleshooting to on-call second-and third-level engineers and Onit management.

• Monitor and Troubleshoot AWS Environment alerts.

• Attend Weekly Meetings with the team for updates on work.

• Ready to work in shifts.

  Requirements

• Bachelor’s degree in Computer Science or equivalent experience is required.

• 2+ years’ experience with Red Hat Enterprise or CentOS 6.x/7.x required.

• A solid understanding of the components that make up production systems (memory, cpu, disk space, disk i/o, network i/o, etc.) is required.

• Some experience with AWS required.

• Experience with SIEM/event correlation systems like Splunk, ELK, etc. required.

• Excellent troubleshooting skills required.

• Excellent written and verbal communication skills required.

• Information security experience a plus.

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