Oracle Hiring for Business Analyst 2-Ops at BENGALURU, India Full Time

Job Description

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Responsibilities

Post Booking Services team is a team with the mission to proactively intervene to prevent issues, and swiftly drive closure of post-booking issues. We also establish root causes and drive the desired simplification to process policies, and systems to avoid future recurrences of these issues.

Job Responsibilities

• Should primarily be able to understand and mitigate financial impact and contractual obligations while facilitating Customer change requests or issues

• Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported

• Responsible for leading complex customer requests and identify resolution path to effectively resolve them

• Reduce recurrence of issues by identifying root cause, triage for effective fix and drive cleanup of impacted population

• Foster rapidly changing business needs and re-define processes for faster adoption

• Develop controls to deliver holistic quality assurance

• Constantly generate process re-engineering opportunities

• Work on projects with a clear focus on business results

This role reports into Manager/ Senior Manager

Key Skills

• Effective Communication: Conveys ideas and facts effectively both through verbal and written communication.

• Analytical Problem Solving ability: Uses mathematical techniques to calculate data or solve practical problems. Shows eagerness to learn and involve self in automation/improving system controls.

• Strong business acumen: Should possess the ability that helps in understanding and managing different business situations. Review customer engagement strategies and cater to their demands successfully

• Managing competing priorities: Able to identify Urgent Vs Important tasks. Assess the risk and also the estimated efforts to start and complete the task keeping the timelines in mind

• Change Management: Being empathetically efficient by building an effective communication, which is key in removing obstacles helping quick wins

• Project Management: Well versed with basics of project management concepts and ability to manage small projects independently

Key Competency

• Communicating for Impact

• Ensures that proposals or arguments are supported by strong logic and a compelling business case, addressing all relevant factors

• Effectively Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies

• Collaboration

• Identifies synergies across LOBs and acts on opportunities to integrate efforts

• Leverages others’ expertise and shares information and best practices to optimize work results

• Change Agility

• Adapts to changing business needs, conditions, and work responsibilities

• Focuses on results and desired outcomes and how best to achieve them. Gets the job done.

• Competitive Edge

• Demonstrates attention to detail in all aspects of work

• Acts with a sense of urgency and confidence to deliver quality work in a timely manner

• Mastering Complexity

• Demonstrates attention to detail in all aspects of work

• Acts with a sense of urgency and confidence to deliver quality work in a timely manner

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer