Oracle Hiring for Business Process Analyst 4 at BENGALURU, India Full Time

Job Description

OCI Customer Support is looking for a capacity planner with exceptional analytical background that enables them to manage global planning with a demonstrated ability to think broadly and strategically across various initiatives. The incumbent will experience a wide range of strategic and real-time problem solving situations and will require extensive use of data collection and analysis capabilities. Communication will be key when coordinating with regional and global support and engineering leadership.

Responsibilities

Job Responsibilities:

• Create low error probability and high accuracy forecast

• Create optimized headcount and hiring plans

• Partner with support teams to deliver key productivity metrics and set high standards

• Lead global workforce process standardization initiatives

• Support leadership with decision making through data analysis and reporting

Basic qualification:

• Bachelor’s degree in mathematics, statistics, computer science, engineering or related field

• 6+ years of relevant experience in a workforce management and capacity planning

• Advanced knowledge of MS excel and proficiency in MS office

• Experience interpreting roadmaps and key performance indicators

• Experience working on what-if analysis and Impact analysis for leadership

Preferred qualification:

• Experience processing large data sets using Excel, Python etc.

• Experience in forecasting and scheduling

• Exceptional communication skills

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer