Full Job Description
Oracle Managed Cloud Services team is responsible for providing technical services to all customers application & software hosted in OCI / OnPrem /Hybrid. OMCS team members use ITIL, ISO2000 & other industry specific best practices to manage the customer application & software across different Oracle technology stack.
Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud.
Do you like to work in edge technologies ?
Do you see a boredom in a regular DBA work?
Are you excited to do things in simpler way?
Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ?
If answer is Yes ? Then we are searching an IT engineer like you.
What you will be doing:
As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects.You will be working with a globally spread talented teams across technology domains.You will handle critical issues and escalations with utmost customer satisfaction.You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program) . Upskilling is an important aspect of the career which not only help business but also assist in your growth.Opportunity to work in OCI/ Gen2 Cloud
What you bring:
10+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration.You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 2 upgrade / migration project experience on latest SIEBEL version.Worked in one Unix or Linux platform & Windows . Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24×7 roster.
Added bonus if you have:
Cloud Admin experience in OCI or other clouds Azure, AWSDEVOPS skills – python, docker, Kubernetes will be added advantage.Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies.
What We offer You:
A range of benefits designed to help support your lifestyle and well beingA multi-faceted job with a broad spectrum of responsibilities.A great work place for YOU to Succeed.
Desired Competencies:
Must be self-starter and operation in minimal supervision.Should be a technical leader who inspires other teammates.Shows strong collaboration skill within / outside of teamShould have excellent written and verbal skillsExperience working with globally distributed team is preferredDemonstrate character, clarity, courage and commitment to high-performanceChampion a better, faster and simpler way of doing thingsApply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs
Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.
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