Oracle Hiring for Production Service Systems Administrator 5 at NEW DELHI, India Full Time

Job Description

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle’s Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.

BS degree in Computer Science, Information Systems, or equivalent work experience. Provides strategic and comprehensive complex business solutions in Technical Infrastructure support and server administration in a mid-sized environment; supporting and troubleshooting distributed applications, software, and operating systems; and administering and troubleshooting issues with messaging middleware and message brokers. Knowledge of enterprise platforms. Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols. Experience with enterprise administrative scripting using a major scripting language and experience with software deployment. Travel may be required in accordance with business needs. Related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems. Advanced knowledge of network architecture and protocols. Strong experience with enterprise administrative scripting using a major scripting language. 12+ years or more of related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems.

Responsibilities

Hands on experience in managing and Supporting Oracle E-Business Suite R12.1.3 and R12.2

Install/upgrade Oracle EBS, Oracle Access manager, OID

Apply EBS patches, Tech-Stack Patches and DB patches, CPU/PSU patches and other patches as necessary based on all supporting products

App Minor Upgrade patches

Perform all the E-Business Suite (Oracle EBS) administrative maintenance tasks and admin tasks on all the supporting technologies in E-Business Suite

Support and Maintain Multi Nodes Environments

Support SSO, SSL implementation, Support and reconfigurations

Support and Maintain Shared APPL_TOP, PCP, DMZ

Support and Maintain RAC/ASM Databases

Maintain EBS DR and do regular Drill Tests

Trouble shoot production and non-production problems and provide a Root cause analysis to the customers.

Work with Oracle Support and internal Vendor SMEs to design, trouble shoot, implement solutions in P2P

Maintain and Manage all the P2P application/database related necessary configuration settings.

Cloning of E-Business Suite and database across all the instances.

Environment clone: including EBS, database and all supporting tools for P2P

Downsizing an instance – work on Archival and downsizing solutions

Incident and problem management

Raising SRs with Oracle and managing all the issues in middleware queue

Maintain and manage all E-Business instance support 24X7 including non-production environments.

Code release Support using tools like HP, STAT etc.,

Make sure the Instance availability including both production and non-production environments as per business requirements

Experience working with Vendors on product troubleshooting

Must be customer oriented, able to interact with different teams, vendors, and a good team player.

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.