Orange Business Services Hiring for Sr. Engineer Server Management at Delhi, India Full Time

Job Description

Maintain equipment based on SOP’s and ensure immediate escalation to competent authority in order to ensure uptimes. Key Spoc for

• Top & Major Incident ,
• Problem ,
• Change & Operation Project Management
• Patch & Release Management
• Capacity Management
• Knowledge management (KEDB)
• Design Documentation and Reporting
• Getting resolution from Third parties, Vendors and suppliers for fault

Effective handling of Technical Escalations Ensure Service Delivery as per agreed SOW / SLA Troubleshoot High Severity incidents, problem & provide proper RFO/ RCA Root cause analysis and Preventive maintenance Participate in Change management , assess Risk and Impact Mentor & Hand hold L1/L2 Teams and enhance their performance Take initiatives in learning, certifications & evaluating Upcomming Technology & Tools MIS customer report preparation on technology part Work & Drive OEM for the escalated tickets Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session Building team and making L1/L2 self-sufficient for handle repeated faults

about you

Rich Hands on Rich experience in administration, maintenance of Microsoft Windows Servers 2008/2012/2016 In depth knowledge of VMWare Administration and troubleshooting Excellent Troubleshooting, analysing & managing the critical Incidents, Problem tickets with out of the box thought process 5 + Experience on Windows Vulnerabilities Assessment and mitigation via SCCM Good knowledge in preparing RFO, RCA’s, documentation, Knowledge Bank. Rich experience in handling of Implementation projects Rich experience in solution designing, architect role for the huge & complex network environments
Graduate/ Diploma in either electronics or Telecom MCSE 2008 / 2012 & VCP – 6.5 DCV Certified ITILv3 Foundation – Preferred CCNA certification would be an advantage Excellent Knowledge of storage technologies ( SAN/NAS)

additional information

6-8 years relevant exp. 3-4-Years of Level 2 24X7 Operations support Excellent knowledge in Active directory forest and multiple domain trusts and Windows clustering Good knowledge in Powershell, GPO maintenance, DFS servers and Antivirus software, DNS & DHCP Good Knowledge & experience on Back-up, Restore technologies and OS dependencies Hands-On Experience in Installation, configuration & Troubleshooting with vSphere and ESX/ESXi servers versions 4.x / 5.x / 6.x , virtualisation related products and disaster recovery concepts 5-6 Experience in VMware Administration (ESX / VMware / VSphere / Vcenter / Vmotion/ Vrealize) Designing Implementation and Administration of Vsphere ESX ESXi environments Strong understanding of storage concepts, and proven ability to troubleshoot network related problems. Excellent debugging and problem analysis skills ,

department

Sales & Marketing Asia Pacific

contract

Regular