Orange Hiring for Account Associate at Mumbai Full Time

Identify Opportunities
¦ Support territory surrounding identification of specialized opportunities
¦ Support account planning when specialized opportunities are identified, especially on dedicated accounts
¦ Impact market awareness by participating in seminars, showcases, public events, etc.

Develop & Present Solutions
¦ Provide technical qualification for opportunity and can expertly recommend a Cisco Validated Design or an alternative solution
¦ Actively recommend solutions options for customer and serve as liaison for driving product and solution innovations.
¦ Design customized solutions for specific customers and industries within specialty
¦ Produce Bill of Materials including all equipment and professional services required for project completion
¦ Identify and engage appropriate post-sales support resources to position a service sell
¦ Leverage existing business relationships with the Account Team internally, and various technology and business groups within customers’ organizations to recommend innovative customer solutions.
¦ Provide leadership and guidance in technical responses to customer RFP’s. Trial and demonstration support.
¦ Perform executive-level presentations for customers, partners, and prospects.

Close
¦ Adjust design based on customer negotiation process
¦ Synch with post-sales engineer and provide adequate documentation for clear handoff to post-sales organization
¦ Document technology-focused PoC/PoV if applicable to multiple customers and share findings with Solution Architect community.

Personal & Organizational Development
¦ Research and report on Cisco’s competition to develop “best of breed” white papers in area of technology specialization.
¦ Publish white papers in specialty area.
¦ Seek out opportunities to partner with and mentor less-experienced teammates within specialty, to share leading practices and help strengthen capabilities.
¦ Leverage specialty expertise to help address customer concerns/issues and expedite a deal through the sales process.
¦ Educate customer-focused resources on revenue opportunities within specialty
¦ Promote new and innovative approaches to addressing business challenges and problems.

Key accountabilities
¦ Be focal point for quotations and customer requests and day-to-day account activities in order to
maintain and enhance strong customer relationships
¦ Capture and refine customer’s requirements through narrow down process, using budgetary
quotations if required
¦ Get approval from Account Manager on the quote where required
¦ Follow up on quotation delivery and submission to the customer. Ensure that all components for
the quote are present
¦ Quotation documentation into the quotation tool in support of account management as required,
retrieve and document all commercial & pricing data
¦ Senior QO responsible for the handover of the quote to the delivery team once the customer has
provided his “Go for order” on the quote
¦ Senior QO is responsible to submit order form to the customer and collect customer’s sign off
¦ Maintains high standards of professionalism in line with Company policy
¦ Collaboration with vendors on key deals and to obtain preferential margins- knowledge of vendor
rebate and promotional programs
¦ Undertakes other tasks, which may be required by Orange Business Services to further Sales
Process and exceed client expectations
¦ Tracks and ensures completion of Orders Responds to reporting requirements and specific
Customer requests

about you

¦ Engage and partner with customer and internal staff as required.
¦ Work in a virtual team environment.
¦ Maintain good time management and organizational skills
¦ Desire to learn and develop a career in a global sales organization
¦ Identify and qualify revenue generating opportunities
¦ Recognize and assess customer’s key functional & technical needs
¦ Basic understanding of the different invoicing –tax and incoterms requirements for IS solutions (deal shaping)
¦ Produce high quality written materials, consolidate all inputs to produce complete and consistent quotations
¦ Engage and partner with customer at a detailed technical level
¦ Good understanding and experience of the sales and sales administration process
¦ Good understanding of P&L, sales margins and Vendor program
¦ Degree in Business, Finance or other relevant field (or equivalent)
¦ Internship in a sales or marketing organization, preferably technology or software
¦ Membership in related professional organizations
¦ 3 to 5 years experience in selling and relationship management within multi-national companies

additional information

¦ Experience supporting and selling communications solutions and value add services
¦ Experience selling to, and management of, customers with IS related products such as deployment and operational support services, including LAN and WAN infrastructure equipment resell, value added services such as maintenance, maintenance takeovers, and managed services in the areas of LAN, IP video and IP telephony.
¦ Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges

department

Sales & Marketing Europe

contract

Regular