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Private Jobs / Private Sector
Panacorp software solutions Hiring for Telecaller – Fresher at Nagercoil Full Time
Job Description
Job Title: Telecaller
Location: Nagercoil, Tamil Nadu
Job Description:
We are looking for a Telecaller to handle customer calls, provide information, and update records. The role involves contacting potential clients and assisting with inquiries.
Requirements:
- Strong communication skills
- Basic MS Office knowledge
- Attention to detail
- Proficiency in English
Freshers are welcome to apply!
- Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level