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About uspeople prime world wide is a medium business in Mumbai, Maharashtra. We are professional, agile and our goal is to We are hiring for the top MNC companies ,looking for the passionate candidates who are looking for change..Our work environment includes:Modern office settingFood providedProviding L1/L2/L3 support in dynatrace all activities.End2End knowledge on dynatrace implementation.At least one PoC should have hands on experience.Should have strong in any one of the cloud implementations.Expertise in Configure the Process and Service detection rules.Good experience in RUM i.e. User action/session properties, request attributes, SLOs, calculated metrics, Mobile app user experience monitoring, Key user action metrics, Funnel charts for journeys etcEasy to adapt new configurations based on the customer requirements.Ability to understand and map key problem areas basis the explanation given by the customer.Good to have dynatrace certification.Should have strong knowledge in all dynatrace services and functionalities.Expertise in problem solving within the deadlines without impact to the customer.Expertise in raising support tickets and follow-up’s, and connecting with dynatrace supporting people.Always fulfill the customer requirements.Articulate how APM will help the customer transform his current approach of problem solving.Have excellent oral and written communication skills, be a team player.Application architecture and Business impact of downtime.Preparing the monthly shift roaster and manage the team members.Dynatrace integrations to any ITSM tool.Knowledge in Synthetic Monitoring Concept and implementation.Experience in performing application performance analysis.Strong knowledge on ITIL processes like Incident, Problem and Change Management.Strong knowledge on UNIX commands.Job Type: Full-timePay: Up to ₹2,600,000.00 per yearBenefits:Flexible scheduleHealth insuranceLife insurancePaid time offSchedule:Monday to FridayRotational shiftSupplemental pay types:Commission payOvertime payPerformance bonusQuarterly bonusYearly bonusAbility to commute/relocate:Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)Experience:total work: 10 years (Preferred)Work Location: In person
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