Full Job Description
Overview:
At Prolifics, we are currently implementing multiple solutions on Desktop and we are looking to hire talented Desktop Support Engineer for our development centre in India. This position would be based out of Hyderabad and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
We have an opportunity for a Desktop Support Engineer to join our Information Technology Department. The Desktop Support Engineer will provide front-line support services for all support issues raised by the Company’s employees and work on site or via remote connection. Duties will include installing and configuring PC hardware and software, evaluating and integrating new products, resolving computing issues, installing and troubleshooting peripheral devices, and maintaining the department’s computer inventory.
Job Title:Primary skills: 1 – 2 years of experience in installing and configuring PC hardware and software, evaluating and integrating new products, resolving computing issues, installing and troubleshooting peripheral devices, and maintaining the department’s computer inventory.
Secondary skills: 1 – 2 years of experience in CCNA
Location: Hyderabad
Educational Qualification: B. Tech/BE/M. Tech/MCA/M. Sc
Required Skills
Proven work experience as a desktop support engineer.
Responding and resolving helpdesk support requests within SLA’s.
Troubleshooting hardware and software issues.
Ability to solve complex hardware and application software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Bachelor’s degree in computer science or information technology.
Excellent interpersonal skills.
Good written and verbal communication skills.
If you are interested to know more, please send an updated copy of your resume to Vinay.Manne@Prolifics.com
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
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