Rainbow Children’s Hospital Hiring for Front Office Executive at Hyderābād Full Time

§ Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.

§ To greet patient and understand their problems and guiding the patient to respective concerned doctor.

§ Scheduling the appointments of the doctors and ensure patients go in according to their time slots.

§ Overseeing the turnaround time of the doctors & managing their appointments accordingly.

§ Calculating the ideal time of waiting of the patients.

§ Maintaining the In time and out time of the doctors and managing their leaves.

§ Maintaining the duty rota of the doctors and arranging the alternative doctors.

§ Checking on the bills before sending patient into the consultation room.

§ Explaining patient on the medication procedures and explaining on call medical prescription.

§ Explaining the services, cost estimations and various packages to the visitors.

§ Responsible to handle international patients and looking after their services from admission to follow up consultation.

§ Checking on basic amenities in the consultant room (stationary) and looking after their requirements.

§ Attend phone calls and provides necessary information/appointments.

§ Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

§ Addressing the pharmacy requirements and investigations as and when needed.

§ Be aware of Hospital’s scope of services, emergency protocol, patient rights and responsibilities, doctor’s availability for the day.
Maintaining the OPD patient’s records and front office registers.

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Rotational shift

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)