Real Time Data Services Hiring for Onboarding Engineer at Gurgaon Full Time

Key Functional Responsibilities
Onboards a New Client and deliver a great experience to impress the clients · Managing user accounts on Servers/Domain.

· Deployment of service releases, patches, requests, and customization.

· Ensure customer satisfaction and perform quality work on all services requests · Answering/Troubleshooting on technical queries for new clients · Diagnose and quickly resolve a wide range of Windows and applications problems · Install, upgrade and troubleshooting of Accounting/Tax software such as QuickBooks, ACT! ATX and any other windows apps etc.

Skill Requirement · Excellent Communications skills to handle Customers in the us. · Ability to work both independently and as part of a team · Familiar with Client/Server Architecture · Strong problem-solving aptitude

Additional Requirement

· Basic knowledge of Windows Server, Cloud Technology and Virtualization.

· Work experience in a customer-facing role such as Customer Support, Account Management, Sales etc.

· Technical and analytical aptitude with the ability to quickly learn and adopt technical products.

· Ability to understand a software product and its nuances very well.

Job Types: Full-time, Fresher

Salary: Up to ₹35,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus
• Shift allowance

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• Temporarily due to COVID-19