Reliance Retail Hiring for Ecommerce Manager at Mumbai Metropolitan Region Full Time

• Develop and manage the end-to-end ecommerce strategy including platform management, digital merchandising, and online brand experience.
• Lead the day-to-day operations of the ecommerce storeproduct listings, inventory sync, pricing, promotions, and content alignment.
• Oversee order processing, fulfillment, returns, and customer service coordination to ensure a seamless post-purchase experience.
• Analyze sales data, customer insights, and digital performance metrics to inform product, marketing, and UX decisions.
• Collaborate with design and marketing teams to ensure seasonal content, campaigns, and product drops are well-integrated into the ecommerce calendar.
• Optimize site performance including navigation, speed, mobile responsiveness, and conversion pathways.
• Manage third-party integrations such as payment gateways, shipping platforms, and CRM tools.
• Build relationships with luxury online marketplaces and manage product onboarding, pricing, and visibility.
• Drive online revenue growth while preserving the brand’s couture positioning and exclusive appeal.
• Stay updated with ecommerce trends, tools, and luxury consumer behavior to continuously enhance the digital journey.

Qualification

Bachelors or Masters degree in E-commerce, Fashion Management, Marketing, or a related field.

Years Of Experience

5 years to 8 years

Knowledge & Skills

• E-commerce Platforms & Tools (Mandatory)
• Digital Marketing Expertise (Mandatory)
• Data Analytics & Reporting (Mandatory)
• Product & Inventory Management (Preferred)
• Brand & Market Awareness (Preferred)
• Basic understanding of HTML/CSS and website content management systems (CMS) (Mandatory)