IMMEDIATE OPENING FOR SR. QUALITY ANALYST
Job Discretion
Position: Sr. Analyst
Salary : 25000/- to 38000/- CTC
Location : Bangalore (MG Road)
Optional laptop or desktop
Experience: 1 to 2 year Experienced Required in BPO voice process.
Profile: Recorded calls audit of the agent with all client provided parameter’s Explain: – Opening & Closer Greeting, Account Verification, Contact Information Confirmation, Problem Solving Abilities, Protocol Compliance, Call Handling Skills, Customer Service Quality, Call Centre Etiquette, Script Compliance, Closure & Follow-up.
Languages: English, Hindi,
Job Type: Full-time
Salary: ₹25,000.00 – ₹38,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Experience:
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+91 8867939886
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