Full Job Description
Noida
JD of Customer support representatives/Office Executive
Interact with customers and help them understand our application and solve their queries
Connect with vendors and help them in the on boarding process
Maintain data of vendors and present them in the format required
Identify and prospect partners through search engines (Google, Just dial etc) in the assigned regions getting them onboarded
Coordinating between partners and customers to accomplish a smooth service delivery.
CRM with partners, maintain good relationship with partners, keeping them updated with the latest updates in the app and letting them follow
Enhances organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
Basic office skills
Written and verbal communication skills
Microsoft Office software skills
Telephone skills
Typing and word processing skills
Documentation skills
Dependability and professionalism
Attention to detail
Administrative writing and reporting skills
Education and Experience Requirements:
Graduate in any stream
Experience in telephone handling skills is a plus
Experience 0 – 2 Years
Salary 1 Lac 50 Thousand To 2 Lac P.A.
Industry IT Software – Others
Qualification Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills MS Office Word MS Office Outlook MS excel English Communication skills Customer Care Associate Office Coordinator
About Company
Company Name
Client of SCS universal
About Company Born in 2019, is a forward-looking company focused on building products and solutions that aim at making the lifestyle of people from all generations easier and more convenient by giving them better choices to express themselves. As its first product, the company has launched online app – a specially crafted mobile app that lets the user book the salon services of his or her choice at his or her own convenience and helps the salon owners to manage and grow their business with ease.
Contact Person GAJENDRA P K KHARE
Mobile 9971090494
Email ID gkhare@scsuniversal.com
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