Full Job Description
Who we are
Servian’s leadership team’s founding vision rested on a simple idea when they started our business in early 2008 – that talented technologists matter.
We are a consultant led organisation and by hiring the best talent in the market, we provide the best to our customers. Our consultants are selected against carefully set criteria to ensure strong communication skills and the ability to solve challenging, multi-dimensional problems. As a result, we have developed a first rate team focused on delivering business value.
We drive competitive advantage for our customers by enabling them to become data driven. We work collaboratively with clients to leverage their data assets and deliver innovative solutions that drive business value and growth through our five core pillars of Data & Analytics, Artificial Intelligence, Digital, Customer Engagement and Cloud & Technology.
About the role
In this role you will provide technical support and operations of enterprise big data environments. Working as part of a team of operations engineers you’ll use your skills in big data, networking, storage, Linux, containers and virtualisation, ITIL and automation to support some of Australia’s largest big data platforms. You’ll work with a variety of technologies – we don’t expect everyone to know every technology from day 1 and will support your appetite to learn and grow.
You’ll perform L1 – L3 support, help identify and drive operational excellence and service improvements, improve security, reliability, performance efficiency, and cost optimization with fellow team members and across Servian more broadly. You’ll work closely with a range of experienced, and talented technicians from across Servian, and continue to develop our own set of Company standards, patterns and frameworks for secure, high-performing, resilient, and efficient data platforms, pipelines and solutions.
Required Skills
4-8 years of experience in tech operations in an enterprise environment.
ITIL experience working on operations/support engagements.
Experience with Hadoop Administration
Good hands-on foundations with networking, storage and Linux
Experience with Kubernetes, Docker and Apache Spark
Experience scripting in either Shell or Python.
Ability to determine the root cause of issues and provide suggestions on how to avoid them in the future.
Optimisation experience for system availability, security, and performance of systems.
Proficiency in at least one major configuration management tool, e.g. Ansible, AWX, Jenkins
Strong communication skills – written and verbal
Desired Skills
Experience managing data pipelines / ETL using Kafka / Hadoop / Spark/ Nifi / K8s
Experience in infrastructure-as-code (e.g. Terraform)
Experience in or willingness to learn Cloud (AWS, Azure or GCP) administration
Calm and systematic demeanour in Severity-1 situations
Experience maintaining high availability (99.9% plus) systems
Certifications in one or more of ITIL, RHEL etc
What to expect if you join Servian?
Learning & Development: We invest heavily in our consultants and offer internal training weekly (both technical and non-technical alike!) and abide by a ‘You Pass We Pay” policy.
Career progression: We take a longer term view of every hire. We have a flat org structure and promote from within. Every hire is developed as a future leader and client advisor.
Variety of projects: As a consultant, you will have the opportunity to work across multiple projects across our client base significantly increasing your skills and exposure in the industry.
Great culture: Working on your own MacBook in our custom designed offices in the heart of leafy Jayanagar, we provide a peaceful and productive work environment close to shops, parks and metro stations.
Professional development: We invest heavily in professional development both technically, through training and guided certification pathways, and in consulting, through workshops in client engagement and communication. Growth in our organisation happens from the growth of our people.
If you are looking to join a team that is determined to provide you with the opportunities and capability to develop and extend your career to the next level, then look no further! APPLY NOW!
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