SgurrEnergy Hiring for Company Executive Assistant at Pune, Maharashtra, India Full Time

General Administration

• Develop and update standard operating procedures (SOPs) to ensure consistency and efficiency in commercial activities.
• Perform general administrative tasks, including data entry and data analysis. Generate reports, analyze data, and provide insights to support decision-making processes.
• Manage the company’s front desk and handle incoming and outgoing courier services.
• Assist in generating HR-related reports and metrics, such as employee timesheets and attendance.
• Coordinate employee training programs and workshops, including scheduling, logistics, and participant communications.
• Maintain office equipment and coordinate repairs or maintenance when needed.
• Ensure good facility management and cleanliness in the office.
• Assist in the coordination of office events, celebrations, or employee activities.

Payment Receivable Management

• Efficiently managing the accounts receivable process to minimize overdue payments and bad debts.
• Monitor and review accounts receivable to identify overdue payments and implement appropriate actions.
• Contact customers through various channels (phone, email, etc.) to ensure prompt payment.
• Analyzing customer payment behavior, identifying patterns or trends in late payments, and devising appropriate strategies to address them.
• Building and maintaining positive relationships with customers to facilitate prompt payment.
• Collaborate with internal teams (project teams, sales and finance) to address customer concerns and resolve disputes for closure.

Travel Desk Management

• Coordinate and manage travel arrangements for employees, including flights, accommodation, transportation, and visas.
• Handle changes or cancellations to travel plans, and assist with resolving any related issues or emergencies.
• Research and provide travel options that meet budgetary guidelines and traveler preferences.
• Ensure compliance with the organizations travel policies and procedures.
• Review and validate travel expense claims for accuracy and compliance.
• Coordinate with finance or accounts payable to ensure timely reimbursement of travel expenses to employees and vendors.
• Identify opportunities for cost savings or process improvements related to travel expenses.
• Assist in organizing meetings, taking minutes of the meeting, and managing calendars.

Requirements-Bachelors degree in B. Com / M. Com / MBA Operations

• Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
• Proven experience in customer service or similar roles, with exposure to commercial and administrative responsibilities.
• Excellent problem-solving skills, with the ability to handle challenging situations calmly and professionally.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and data analysis tools.
• Ability to work independently and collaboratively in a fast-paced environment.