Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team’s objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Setting up and maintaining a service desk and evaluating its efficiency.
Resolving service desk problems and improving service methods to increase the service desk’s productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company’s high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers, dealers, and sales representatives.
Helping to train new employees in company procedures.
Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company’s adherence to these regulations, and remaining current on the industry’s standards and new innovations, materials, tools, and processes.
Role:Service Engineer
Salary: Not Disclosed by Recruiter
Industry:Automobile
Functional AreaProduction, Manufacturing & Engineering
Role CategoryOperations, Maintenance & Support
Employment Type:Full Time, Permanent
Key Skills
Dealer SalesCustomer ServiceService DeskCustomer ComplaintsService Management
Education
UG:B.Tech/B.E. in Any Specialization,Diploma in Any Specialization
Company Profile
Sisco Jobs
“Sisco Jobs was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to optimize their career choices. Sisco Jobs is specialized in Recruitment services, Training, People development programs and Temporary work force solutions.”
View Contact Details+
Recruiter Name:Ms.Suganya
Contact Company:Sisco Jobs
Telephone:9788110111
Reference Id:SJ-4848
Website:http://www.siscojobs.com
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