Full Job Description
At SK, we provide opportunities to deserving talent in multiple areas of expertise. We as a team are committed to overall growth of the individual alongwith the organization by delivering unmatched customer experience.
Job Description
As a Salesforce Administrator you would be responsible for administering and configuring Salesforce instances. You will need to ensure optimal performance of Salesforce system.
Roles & Responsibilities
Configuring objects, fields, page layouts, record types, validation rules, lightning pages, etc
Setting up and managing profiles, roles, permission sets, users, etc
Understanding of Salesforce security, sharing settings, sharing rules, etc
Configuring and deploying workflows, multi-stage approvals, flows and processes
Data upload, migration activities using tools like Data Loader, Import/Export Wizard, Bulk Uploads, etc
Ensuring future ready configuration is within range of acceptable governor limits
Service related console, omnichannel configuration, case assignment rules, escalation rules, knowledge article configuration
Maintaining and creating sandboxes, change set management, deployment checklist
Creating dashboards using complex reports like summary, metric, joint and formulae
Review audit, login history, adoption reports and suggest areas of improvement
Requirement
1-3 years experience of Salesforce Administration
Salesforce Lightning Sales Cloud knowledge is essential, Service Cloud knowledge will be preferred
Good understanding of Salesforce releases, trust site and security
Basic understanding of SDLC, waterfall and agile methodology
Ability to demonstrate critical thinking and reasoning
Being a good team player
Good verbal and written skills
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