Skilled HIRE Hiring for Chat process at Bangalore Full Time

Roles and Responsibilities-
Respond to incoming calls and mails of existing customer & solve their queries

Job description

• Customer contacts consist of general questions regarding their current orders, offer, policies and

products on the Ecommerce websites. Agents are expected to review the account, answer the
customers questions and resolve any issues based on ticketing systems

• Primary role of the Customer Service Representative is supporting our account’s customer base

and to handle a high volume of mails and calls in a professional and courteous manner. Mails and
Calls come from a variety of sources and customers from across India.

Skill Requirement

• Ability to communicate clearly both written and verbal in English with both internal and

external customers

• Ability to clearly understand and address customer issues appropriately
• Excellent composition skills – ability to compose grammatically correct, concise, and accurate

written responses in English

• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft

Excel, and Internet browsers

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8951063624