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Private Jobs / Private Sector
Sobha Limited Division Interior Hiring for CRM at Alwar Full Time
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Work Location: Bhiwadi, Rajasthan
JD:
- Collaborate with sales and marketing to identify customer support Coordination directly with customers either by telephone, email, or face to face
- Respond promptly to customer inquiries and trouble tickets.
- Understand and update the status in the muster data
- Appraise customer on the Project status.
- Obtain and evaluate all relevant information to handle queries and complaints received from customers.
- On-time reply to the emails received.
- Direct requests and unresolved issues to the designated resource.
- Keep records of customer interactions and transactions.
- Record details of inquiries, comments, and complaints.
- Record details of actions taken.
- Follow up on customer interactions Coordination with the Production & Installation team.
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Experience:
- total work: 1 year (Preferred)
Expected Start Date: 28/11/2022