S&P Global Hiring for Sr Order Management Analyst at Noida Full Time

S&P Global Corporate

The Role: Senior Order Management Analyst

The Location: Noida, India

The Team : Order Management team, Noida is responsible for contract validations and booking, processing all type of Customer transactions including invoices & credits and their delivery to our customers timely and accurately. Other activities include and are not limited to handling disputes and queries, reporting, reconciliations, participate in special projects, perform bespoke calculations and so on. Colleague may also be required to work with various internal teams like sales, customer service, product teams, contract management, accounts receivable etc. for their day-to-day operational activities.

General Job Duties:

• Ensures invoices are correct and dispatched timely to business partners
• Ensures revenue is recorded properly towards contracts to ensure SOX compliance
• Maintains open communications with customers (internal and external) to maintain customer delight
• Maintains complete and accurate customer information
• Handles the Order Management tickets by solving the queries raised by sales/finance/customer care and delivery teams

Specific Job Duties:

• Knowledge of multiple product areas
• Validates contract submissions
• Works closely with Finance, Legal and Sales to ensure accuracy of contract submission
• Contract coordination and approval process in accordance with rules defined by Legal
• Countersigns contracts when needed or organizes signatures following the agreed approval process
• Validate contracts against policy ensuring SOX compliance
• Sets up new customers and vendors in billing system
• Ensures invoices are generated correctly and timely
• Enters contracts into billing system
• Document retention

Required Education:

• Graduate/postgraduate in finance/commerce
• Additional certification in financial markets/banking would be an added advantage

Required Experience:

• Excellent communication skills, both written and verbal
• Good hands-on experience on Microsoft office
• Ability to communicate courteously and proactively within all levels of the organization
• Typically, at least 3-year experience in relevant field (billing, renewals, contracts, legal, banking and insurance)
• CRM experience (3-5 years)

Personal Profile:

• The ability to work in a team and individually
• Good analytical attention to detail with minimal errors
• Hands-on mentality, self-driven and able to act efficiently
• Good time management and organizational skills
• High level of literacy and numeracy
• Ability to adhere to deadlines
• Reliable and able to work under pressure

Shift Timing: US/UK shift

S&P Global Corporate

At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com

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Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only:

The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.