SRINIVASA RADHIKA FOODS PVT LTD., Hiring for Customer Service Representative at Ahmedabad, Gujarat, India Full Time

Job Description

About Us– > We welcome you to RADHIKA’S. We look forward to the opportunity to work with you and want you to know that we recognize our employees as our most valuable resource. Our continued success in providing the highest quality of food, beverages and service to our customers depends on having quality people like yourself and your fellow employees. We want you to enjoy your time here and are committed to helping you succeed in your new job.Job Profile1) Answering all inbound calls.2) Need to do cold calling.3) Resolving customer queries.4) Allocating phone call to concerned person / department.5) Follow up and making sure query has been resolved.6) Taking feedback – mails/phones (communication channel).7) Maintain register for the same / Software entry for the same.8) Coordination with branches for work.9) Act on CRM strategy defined by company.10) Ensuring customer reviews on social media and ratings.11) Need to have a laptop/desktop.Application Deadline: 6/6/2021Expected Start Date: 2/6/2021Job Type: Full-timeSalary: Up to INR150,000.00 per yearEducation:

• Bachelor’s (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Gujarati (Preferred)

Work Remotely:

• No