Full Job Description
State Street Corporation (NYSE: STT) is one of the world’s leading providers of financial services to institutional investors, including investment servicing, investment management and investment research and trading. With $33.99 trillion in assets under custody and administration and $2.81 trillion* in assets under management as of September 30, 2018, State Street operates in more than 100 geographic markets worldwide, including the US, Canada, Europe, the Middle East and Asia. For more information, visit State Street’s website at www.statestreet.com.
This figure is presented as of September 30, 2018 and includes approximately $28 billion of assets with respect to SPDR products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated.Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing, and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g., ensuring accurate g/l and/or balance for daily pricing.Provide timely accurate management reporting and issue log maintenance, under moderate supervisionResearch and resolve exceptions and issuesEscalate unresolved issues to management as requiredReconcile and resolve discrepancies with other Shared Service teams, and Client Operations as neededEnsure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessaryEnsure appropriate records of daily and monthly activities are keptCoordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the departmentOversee the adherence to Standard Operating ProceduresMaintain knowledge of current alternative procedures and processesAssist with workflow management and technology enhancement, make suggestions to streamline operationsDocument any updates or changes to formal procedures, databases, etc.Participate in projects as well as prepare and verify information for those various projects/special requests as directedTrain, develop and motivate new staffCoordinate and supervise work efforts when multiple Associates are needed to complete workProvide coaching and development opportunities to staff, participate in individual on-going training and developmentDuring normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.Perform duties of Associates if required, perform other duties as assigned.
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