Sutherland Global Services Hiring for Sr. Associate – Consultant at Navi Mumbai, India Full Time

Sr. Associate – Consultant

Req:

21008909_en

City:

Navi Mumbai

State:

Maharashtra

IN

Work Location:

Airoli 2

hide-job:

21008909_en

https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=21008909&lang=en

IN

Job Description:

Sutherland is seeking a reliable and detail-oriented person to join us asCustomer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Consultants in this role get to:

Be the point of contact:Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications:

Our most successful candidates will have:

• A High School diploma or GED

• Excellent verbal and written communication skills; proficient reading skills

• Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience

• Proven customer service skills

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