Sykes Hiring for Enterprise System Engineer at India Full Time

JOB DESCRIPTION:

• Installation, configuration, tuning and management of servers (Windows Server 2008 R2, 2012 R2, 2016 & 2019).

• Administer and support core Microsoft Windows Server, Windows AD and VMware technologies

• Manage planned and unplanned server power outages, and well versed with pre and post reboot server health checks.

• Server patching using WSUS & Big fix tool knowledge would be added advantage.

• Good knowledge on rack servers like HP & Dell, basics of ILO and IDRAC.

• Troubleshooting server resources utilization (CPU, MEMORY & DISK IOs)

• Perform activities related to change management (e.g., creating change requests, prepare for change create scripts, configuration files etc.), and all changes shall be managed through Change Control Procedures.

• Coordinating with local Global site support staff & datacenter hosting providers for hands and feet support.

• Good knowledge on core Active Directory, FSMO roles, AD Disaster Recovery.

• Managing OU, Sites and Services, User Groups, Map Drive policies, GPO and GPP Management

• Troubleshooting AD Replication issues. knowledge of ADLDS.

• Working knowledge of DNS, DHCP, and Printer Management.

• Working on User Profiles, DFSR & DFS Namespace.

• Hands on experience on DNS and DHCP and Troubleshooting.

• Basic troubleshooting knowledge Time issues (NTP).

• Hands on experience on VMware Virtualization

• AD Manager, Audit plus and PowerShell skills would be added advantage.

• Hands on experience on VMware Virtualization and VMware ESXi Hypervisor installation and Configuration.

• Hands-on experience with vSphere systems administration and support including VMotion, HA, DRS, V-center, and storage migrations.

• Deploy Virtual Machines and use Clones, Snapshots, and templates.

• Must have knowledge on VMware Virtual Networks, VMware Virtual Switches and Port Groups.

• Good Knowledge on vSphere, Thin provisioning and Think Provisioning.

• Basic knowledge in physical hardware configuration, support and upgrade for hardware like, CISCO, HP, Dell

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.