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Private Jobs / Private Sector
TECHNO METAL INDUSTRIES Hiring for Voice / Chat Process Executive at Mumbai Full Time
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Responsibilities:
- Ability to understand the issue and route to appropriate team
- Ticket Creation/Categorization/Prioritization
- Incident resolution and recovery
- Ensure on meeting daily KPIs
- Receiving and making end user calls
- Provide first level resolutions
Qualification Required
- Good written & Verbal communication
- Interested to work in voice Process (BPO)
- Any graduates
- Basic computer knowledge
- Flexible to work in Night shifts / Rotational Shifts
- Ready to work from Office
Job Types: Full-time, Regular / Permanent
Salary: ₹12,000.00 – ₹22,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Experience:
- total work: 1 year (Preferred)
Work Location: One location