Full Job Description
Role: Apache Tomcat Administrator
Experience: 4 to 6 years
Location: Hyderabad
Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises – every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It’s the optimal fusing of these three drivers that deliver.
Responsibilities:
Takes end-to-end Ownership of Application Support for Production Systems Issues resolution, system deployments, monitoring and associated compliance/certification testing, in consonance to mandated process/specifications requirements.
Responsible for providing the first-line of after-deployment technical support for applications and/or associated production systems diagnostics, and network health monitoring. [Resolve L1, L2, and act as a support for L3 issues]
Responsible for execution of various compliances testing and financial systems certifications
Responsible for Deploying applications on client system or production environment
Responsible for Coordination and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level including installing and upgrading applications, and configuring systems and applications
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to the Product Engineering and/or Systems Engineering, or to higher level of expertise within organization, along with observations from investigative and diagnostic assessments made thus far with possibilities scenarios
Supports root cause analysis and corrective, preventive action planning; and for documenting the learning from support experiences and escalated issues, to enhance the internal knowledge base, to continually
Monitor and track production systems, anticipate and address potential issues before they become issues; also, be monitoring network performance and validating production systems logs proactively
Monitor and track issue/incident tickets, through service desk and other channels, and research, diagnose, troubleshoot and identify solutions to resolve system / application issues, in a timely manner, while ensuring service level requisites (SLAs) are met or exceeded on the better side
Leverage problem-solving skills periodically assess improvement opportunities in the workflows, and then work together in a small group to craft a pitch to present the idea to the decision makers, for accelerating continual improvements across functions
Must have:
Must have hands-on experience on Microsoft-Windows IIS, Apache tomcat
Experience on Middleware technologies
Good PowerShell scripting knowledge
Experience in working with Active Directory/LDAP
Nice to Have:
Experience on Windows or Linux administration
Database administration experience
Good Knowledge of tools like SQL Developer, Toad, Putty, and version control systems
Qualification:
4+ Experience in middleware technology like Apache tomcat, WebLogic
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