The Wellness Shop Hiring for Customer Support- Chat Process at Bangalore Full Time

About Us

The Wellness Shop is an eco-friendly wellness brand that provides a range of products that are organic and natural. We provide products catering to cosmetics, wellness, and healthcare segments. We launched in 2021, so yes we’re an early-stage startup but, within the last 4-5 months, we have launched 150+ premium products and have started hitting 400+ daily orders so we know our product’s rules! TWS is funded by Logx ventures. We plan to create a brand that brings no-nonsense, simple, and natural products to the masses so we can all get some help taking care of our bodies.

Job Profile: Chat Process Executive.

Job Location: C-Scheme,Jaipur.

Here’s what you will do:

• Handling customer queries on Web Chat, Emails and Social Media

• Educate current and potential customers with product and service information

• Maintain accurate customer records

• Identify and escalate priority issues to the Team Leader and Ops Team

• Actively participate in team meetings

Here’s what you should have:

• A Bachelor’s degree from any stream if a Fresher

• Passionate about customer care

• Good typing skill

• Fluent in written and spoken English

• Positive attitude

You should apply if you:

• Love taking ownership of your work & enjoy the creative freedom that comes with it

• Aren’t scared to dream big, think scale, and chase big hairy audacious goals

• Want to work in a free, flexible, and performance-driven environment

• Are a scientist at heart – Try, test, validate, implement, scale. Run experiments – Data speaks!

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment

Schedule:

• Day shift

Ability to commute/relocate:

• C-Scheme, Jaipur – 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 9928649167