Touch world travel and tours Pvt ltd Hiring for Back office Assistant at Delhi, Delhi Full Time

Job Description: 
Analyse client data and purchasing behaviour from customer relationship models.
Analyse client portfolio to understand client segmentation.
Apply consultative selling techniques to identify clients’ needs.
Apply upselling techniques.
Assist in preparation of sales proposals.
Conduct research on market trends in technology applications to improve productivity and innovation.
Escalate client requests that deviate from signed sales agreements.
Follow up on networking interactions and leads.
Follow up with clients to close sales.
Gather customer feedback and market sentiments for stakeholders to enhance products and services.
Generate sales leads.
Maintain database of sales leads.
Monitor competitors and customer demand to provide market intel for strategy development.
Provide email, social media or telephone responses to customer enquiries.
Provide feedback on usage of workplace technology.
Provide first-level responses to clients’ requests and requirements.
Provide responses to enquiries on venue facilities and details.
Recommend range of products and services according to clients’ needs.
Report budget use and spending against approved budgets.
Report client dissatisfaction of product and services delivery to the management.

Functional Area: 
B2B Sales

Candidate Requirement

ouch World Travel & Tours was formed in the year 2014, with an aim to become one of India’s leading travel agencies. During this short time we have been at the forefront of various initiatives in Tour & Travel business. . It is through curiosity and looking at the opportunity in new ways, that we have always mapped our path at Touch World. Safety and reliability is always our top priority and concern. `
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With our experience and knowledge, Touch World Travel & Tours provides you an advantage of saving time and effort. We at ETT, takes the responsibility of meeting all your travel needs. Your safety and needs have always been our motto.`
Our core areas are international and domestic air ticketing, degree attestation, overseas recruitment, Hajj and Umrah etc. Besides this we also provide visa services such as visa stamping, spouse visa, dependent visa, Wakala services, etc.`
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Experience: 
3.5 – 4.5 years