U.S. Embassy & Consulates in India Hiring for CLO Administrative Assistant at Hyderabad, Telangana Full Time

• Open to the public

Who May Apply/Clarification From the Agency:
For USEFM – FP is 07. Actual FP salary determined by Washington D.C.

• Current Employees of the Mission – This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM – All Agencies

Security Clearance Required:
Public Trust – Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Indefinite subject to successful completion of probationary period

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:
Full Time (40 number of hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4-8 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Not Required

Duties

As the key LE Staff Administrative Assistant in the CLO office, the incumbent assists the American CLO coordinator in serving approximately 224 USG employees and family members in Hyderabad. Assists in developing, implementing and planning a program based on community demographics and post-specific needs. Development and implementation of the program has direct impact on post morale and effects overall work performance, productivity, retention, community spirit, and individual and family well-being in a foreign environment. The incumbent answers the main CLO office phone line and emails box and answers initial inquiries made to the office to answer questions and determines if inquires should be raise to the CLO’s attention. Incumbent assists with providing arrival, orientation and departure information to all American officers and families at Post; assists with the review, creation and management of social events and programs to include constantly maintaining, updating and improving relevant documents and resources. Performs general office duties related to the successful running of the CLO office and other administrative duties as assigned. Assists in preparing CLO procurement wish list items, drafts memos, reports etc., provides translation and interpreting services as needed. The incumbent is responsible for coordinating with the Consulate IM office to update the CLO online information such as share point, a newsletter and website, to include updating and proofreading the documents. Assists in organizing shopping fairs, cultural programs and sight-seeing in and around Hyderabad for USG employees and their families. Incumbent is also responsible for supporting the same for VIP delegations. Improves the efficiency of the CLO and provides a full-time service of the best quality to the community. As a back-up for the CLO coordinator, incumbent is required to exercise exceptional judgment and discretion. Besides the above prime functions, incumbent is also responsible for supporting coordination with other organizations, such the international schools, NGOs and so on. The incumbent will also regularly assist in providing services and support to TDYers, Contractors, LE Staff and the greater community at post.

Qualifications and Evaluations

Requirements:
EXPERIENCE: Two years of experience as an Office Administrator Assistant or related field dealing with the public in customer services, tourism, public relations, event planning, sales or office management is required.

JOB KNOWLEDGE: A good working knowledge of administrative office procedures, data processing methods, design software to update CLO online presence, and MS office applications. Requires an in-depth knowledge of Hyderabad, Indian history, attractions and its tourism industry. Good public relations and personal communication skills. Experience in desktop publishing is helpful. Knowledge is handling cash and bookkeeping. An active and wide knowledge about a variety of areas of life in India and its culture is essential for the incumbent to be effective in assisting client.

Education Requirements:
Completion of secondary school.

Evaluations:
LANGUAGE: English: Level 4 – Fluent: Speaking/Reading/Writing, may include the ability to translate. This may be tested.

Telugu/Hindi: Level 3 – Good working knowledge: Speaking, Reading & Writing. This may be tested.

SKILLS AND ABILITIES: Must have the ability to: work autonomously, maintain confidentiality, manage information efficiently, including use of computers, maintain financial records, make people feel comfortable in unfamiliar surroundings, draft letters, memos.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in (Hyderabad/India) may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

3. FS on LWOP and CS with reemployment rights **

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.