U.S. Embassy & Consulates in India Hiring for Public Engagement Assistant at Hyderabad, Telangana Full Time

• Open to the public

Who May Apply/Clarification From the Agency:
For USEFM – FP is 6. Actual FP salary determined by Washington D.C.

• All Interested Applicants / All Sources

Security Clearance Required:
Public Trust – Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Indefinite subject to successful completion of probationary period

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:
Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (8-12 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
75% or less

Work related requirements

Duties

This position oversees education outreach and U.S.-government funded English language programs in Telangana, Andhra Pradesh and Odisha. Qualified persons should have experience managing education outreach, including working with various U.S. govt agencies to promote studying in the U.S. and collaboration between U.S and Indian academic institutions. The incumbent will also oversee English language projects. This is a prog management position and not a teaching position. Knowledge of educational institutions, language capabilities of students and teachers is also desirable.

The Education Outreach and English Language Coordinator works under the direct supervision of the Established Opinion Leaders (EOL) Specialist or PAO designee and receives work guidance from the New Delhi-based Regional English Language Officer (RELO). The position has no supervisory responsibilities. Coordinates Consulate PD education engagement with target audiences across the consular district, including both opinion leaders and youth, minorities, disadvantaged communities, and those who influence them through targeted outreach to secondary schools, promotion of American Studies content and curricula in institutions of higher learning, and promotion of academic study in the U.S. through Education USA advising programs. Coordinates Consulate PD English language outreach and conceives, develops, and implements both in-person and virtual English language teaching and learning activities. Coordinates Consulate higher education engagement between U.S. and Indian higher education institutions across the consular district and supports American higher education institutions in India.

English Language : In close coordination with the Regional English Language Officer (RELO), based in New Delhi, develops and implements joint English language teaching and learning programs and activities with schools, universities, community centers, American Spaces, nongovernmental organizations and other institutions throughout the Hyderabad consular district. Manages and oversees the Consulate’s English Access Microscholarship and similar programs designed to develop English language skills for youth in economically disadvantaged communities. Recommends program locations, manages grant solicitation and award processes, and monitors ongoing projects. With the RELO, develops proposals for and implements English Language Fellow and Specialist programs. Designs and implements virtual programs such as MOOCs. Works with PD section colleagues to ensure that English language exchanges are included in the mix of USG exchanges in India and aligned with Mission goals. Identifies Indian professionals to participate in English language-based exchanges to the U.S. Implements exchanges of U.S. English language experts to India. Selects host institutions for effective engagement, negotiates project plans and cost-sharing, and coordinates among Indian institutions and U.S. sponsor(s).

Education outreach In partnership with the U.S.-India Educational Foundation (USIEF) Regional Office in Hyderabad, facilitates student recruitment by U.S. institutions and advises on development of partnerships among Indian educational institutions and students at the secondary and tertiary levels. Supports education fairs, seminars, workshops and press availabilities – in-person and virtual – to expand Indian awareness of U.S. education opportunities. Provides accurate and comprehensive information and advice to students, parents, teachers, guidance counselors, and local and national government officials regarding study abroad opportunities at U.S. higher education institutions. Conceives and executes projects and grants to promote higher education in the U.S. in partnership with Indian implementers. Identifies educational institutions that facilitate Consulate access to communities of particular importance to Mission priorities. Develops initiatives to engage with these institutions through information about the U.S., including specialized educational opportunities (e.g. STEM education), and innovation and entrepreneurship initiatives. Recruits Consulate officers and community members to participate in outreach activities.

Develops broad contacts among professors and students to advocate for and create opportunities to enhance American Studies content and curricula. Plans and implements programs that expand student access to accurate information about U.S. history, literature, society, culture, values, and economic and political systems. Recruits specialists/subject matter experts to support and / or participate in American Studies programs and curriculum development; creates partnerships to organize American Studies conferences.

Qualifications and Evaluations

Requirements:
EXPERIENCE: A minimum of three years of progressively responsible experience in a multinational educational or cultural work environment is required, with education, communication, marketing or public outreach duties as significant parts of the job.

JOB KNOWLEDGE: Detailed knowledge of U.S. foreign policy and American interests as they apply to India and especially to the education sector is required. General knowledge of USG and DOS structure, as well as of PD bureaus within the Department, is required. Detailed knowledge of the U.S. higher education system, the college application process, standardized entrance exams and financial aid is required, as is knowledge of the U.S. political system, American history, literature, culture and geography. General knowledge of the latest trends within the academic field of American Studies and English as a foreign language is required. Familiarity with virtual applications and technologies, including Massive Open Online Courses (MOOCs) OPEN Courses and digital tools used by students, teachers, and professors, is required. Detailed understanding of the full range of PD tactics and tools designed to engage EOL and EV audiences, and general knowledge of cross-cultural communications and education theory and trends is required. Full understanding of PD-specific funding authorities and their planning and reporting tools is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods. A thorough understanding of the attitudes and preferences of the EOL and EV audience sector in India, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Indian secondary and tertiary academic institutions, standards of instruction and English language curricula is required. Detailed knowledge of the status of English language learning and teaching across Indian institutions is required. Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments, particularly the EOL and EV sectors, in India is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EOL and EV sectors, is required.

Education Requirements:
University degree in education, English, applied linguistics, translation studies, international relations, or communications is required.

Evaluations:
LANGUAGE: Level IV in English (Speaking/Reading/Writing) and Level IV in Telugu or Hindi or Urdu (Speaking/Reading/Writing) – This may be tested.

SKILLS AND ABILITIES

Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use the PD tools to move Indian attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through education outreach and English language programs; identify, analyze, predict and assess EOL and EV audience attitudes; evaluate the impact of activities and projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programs accordingly.

Communication / Interpersonal skills: Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping public opinion and local educational priorities and practices. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing materials for publication in English and Hindi, Urdu, Odia, OR Telugu. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief U.S. officers and visitors on a variety of issues and interpret amongst English and Telugu for public programs.

Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and educational projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, Massive Online Open Courses (MOOCs), podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage project and grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of activities and initiatives.

Availability: Must be available to travel throughout India to support education outreach and English language projects and activities.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Hyderabad, India may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*

AEFM / USEFM

FS on LWOP and CS with reemployment rights **

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.