Log In
Sign Up
Private Jobs / Private Sector
Ujjivan Small Finance Bank Ltd Hiring for Branch Operation Officer at Udagamandalām Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Branch Operation Officer- Tamil Nadu
South 1613-Ooty, Nilgiris, Tamil Nadu, India
Department
SOUTH BUSINESS
Job posted on
Sep 12, 2021
Employment type
Permanent
Experience range
3 years – 5 years
- Any graduate with minimum 3-6 years’ experience in handling Banking Operations catering to liabilities and asset products.
- Knowledge of local language and area with good communication skills – local hire.
- Responsible for day to day operational and administrative activities in the Branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping.
- Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance.
- Responsible for coordination of audits at the Branch and availability of requisite resources in the branch without affecting regular branch business.
- Train the Cashier & Customer Care Representative (CCR) on process compliance, service quality and Branch operations.
- Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc.
- Handle walk in customers in absence of CCR.