Underwriters Laboratories Inc. Hiring for Customer Service Professional III at Bengaluru, Karnataka Full Time

At UL, we know why we come to work.:
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve::
Job Description:
Maintains complex data entry in several systems by entering new and updated customer and account information. No external customer contact, internal request clarification only. Strong typing skills and some experience with Excel is required. Applicant must possess strong critical thinking and analytical skills demonstrating the ability to balance support of new initiatives as well as repetitive day to day tasks without sacrificing quality. Must work well independently and actively engage in team discussions, providing feedback when applicable.

Oracle – Service Contracts experience preferred, but not mandatory.

Prepares source data for computer entry by compiling and sorting information, establishing data entry priorities.

Collaboratively manage turnaround time with team members.

Performs fast and accurate data entry of information by inputting alphabetic and numeric information utilizing standard operating procedures (SOP’s).

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; terminating files to eliminate duplication of data.

Tests customer and account system changes and upgrades by inputting new data and reviewing output in test environment.

Performing other duties as required

What makes you a great fit::
University degree is must

0-3 years of experience.

IT or other basic computer knowledge is a must, freshers are welcome to apply.

Applicant must possess strong communication skills, critical thinking and interpretation skills

Demonstrate the ability to balance support of new initiatives as well as repetitive day to day tasks without sacrificing quality.

Must work well independently and actively engage in team discussions, providing feedback when applicable.

What you’ll experience working at UL::
Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards:

Competitive remuneration package with yearly bonus

Mediclaim scheme for family

Group Term Life Insurance

Group Personal Accident Insurance

Training and Development (provided by UL University).