Unisys Hiring for ServiceNow Administrator – Enterprise Sr Associate at Bengaluru, Karnataka Full Time

Full Job Description
We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys , Stealth™ , CloudForte® , InteliServe™
What success looks like in this role:Provide user and application support on ServiceNow applicationTroubleshoot end user problemsEvaluate issues, troubleshoot and resolve themPerform incident/change/release management activitiesUnderstand ServiceNow Error messages and error/installation logsProvide technical leadership in resolving complex issues for ServiceNow and related integrationsCoordinate with various support team members to get the status of issues that have been transferredInteracting with various SME’s (Subject Matter Experts) to gather and harvest related content and deliverables,Involving in application support during outage/degrade or any enhancements.Strong understanding on Design, build, workflow and customize ServiceNow modules
Interface with Architects to provide technical feedback and translate high level designs to detailed solutions
You will be successful in this role if you have:University degree or equivalent education and experience • Minimum of 1 year relevant experienceExcellent verbal and written communication, logical and analytical skills. •Strong knowledge of ITIL Modules like Incident, Change and Problem Management. •Ability to support multiple clients/ technologies as part of shared support delivery. •Must be client focused, display interpersonal skills and be an effective team member.