Upliftify solutions Hiring for Customer Support Executive at Pune Full Time

*USA Technical support voice process.

*Must have excellent English communication skills.

*Must have Customer handling skills.

*Possessing excellent product knowledge to enhance customer support.

*Identify and assess customers’ needs to achieve satisfaction.

*Build sustainable relationships and trust with customer accounts through open and interactive communication.

*Provide accurate, valid, and complete information by using the right methods/tools.

*Meet personal/customer service team sales targets and call handling quotas.

*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

*Keep records of customer interactions, process customer accounts, and file documents.

*Take the extra mile to engage customers.

Educational Qualification: – Undergraduate / Graduate with good computer knowledge

Note: – for multilingual candidates proficiency in the spoken language would be of prime importance.

Work From office only

location -bhavdan Pune

10hrs shift including 1hr break

Transportation not available

5.5 days working

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹50,000.00 per month

Benefits:

• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Night shift

Ability to commute/relocate:

• Pune – 411021, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you an Immediate joiner?

Education:

• Bachelor’s (Preferred)

Experience:

• International US Customer service: 1 year (Required)

Language:

• English (Required)