V Group Limited Hiring for PSC Administrator at Chennai, Tamil Nadu Full Time

Full Job Description
Vacancy No VN11714
Employment Type Permanent
Location Country India
Location City
Who are V.Group? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V.Group gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V.Group has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals – people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job To provide administrative support to the PSC Specialists in the preparation and execution of Port State Control screening on managed vessels, therefore ensuring the highest standards of safety and compliance are maintained.
Key Responsibilities and Tasks • Safety is our priority, and the PSC Specialist has the responsibility of ensuring managed vessels calling in high risk PSC areas are fully prepared ahead of arrival. The Operations Coordinator shall ensure new and unassigned tickets raised are correctly assigned to the correct specialist with the appropriate priority status.

The PSC Administrator shall follow up with PSC inspections of screened vessels, ensuring correct data entry to Shipsure and therefore enhancing our learning culture.The PSC Administrator shall ensure inspection reports from PSC and VIR Support Supts are correctly entered in Shipsure along with all findings raisedThe PSC Administrator is responsible shall for engaging with our internal customers in line with our “Post-inspection” process, and closing down tickets within Freshdesk.The PSC Administrator is responsible for engaging with our internal customers in gathering necessary information to plan and scope-out attendance of Support Supts. This includes Agents details and Purchase Orders.The PSC Administrator is responsible for ensuring correct invoicing of Supt time and costs back to the relevant shipman entities.The PSC Administrator shall be responsible for maintaining a library of Country and port-specific checks extracted from external tools such as DNV Veracity and Class NK. This library and action points can then be updated in Shipsure Country & port Alerts.The PSC Administrator is responsible for ensuring Support Supt expenses and time sheets are settled promptly, liaising with the Mumbai Entity accounts to maintain accurate records at all times.Monitor the volume of tickets being generated in each cluster, and re-allocate open tickets accordingly.To prepare productivity month end reports for the Director of Operations Centre & Industry Engagement utilising Shipsure Bi and Freshdesk Analytics
Required Experience Personal Skills:
Good communication (oral and written) skills Good organisational and planning skillsGood analytical and problem-solving skillsGood interpersonal skills with the ability to engage and interact with people at all levels.
What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector – a company that has exciting plans for future growth.
Applications Close Date 31 Jul 2023