1, PURPOSE OF THE JOB:
Job Context: Working alongside channel lead to ensure products are replenished to all customer fulfillment centers against the demand generated.
2, DETAILS OF THE JOB:
Job Role/ Title: Replenishment & Sales coordinator,
e-Com
Level: M1/M2 Business Unit: Head Office Function: Business Development Country: India Work Location: Gurgaon – HO Reporting Manager: Channel Lead, e-Com Manager’s Manager: Mr. LeelaMohan Vaddi Matrix Manager: Team Size: N/A No. of Direct Reportees: N/A 3, KEY ACCOUNTABILITIES:
Accountabilities Scope of work – Order management
Reviewing customer / internal masters to get purchaser orders at right VBL factories (p2C) basis the demand plan signed off.
– Customer Coordination
Working with customer replenishment leads locally & centrally in securing appointments for orders generated.
– Fill rate monitoring
Tracking WH level brand & Pack fill rates and taking corrective actions to improve platform availability. Speaking to internal stakeholders to maintain adequate WH stock to serve every order avoiding business loss.
– Data reporting
Analyse daily reporting on fills, order ageing, appointment slot utilisations, no stock situations and other trends to revise and improve forecasting for consecutive months.
Improvise / adhere to processes on data exchange with customer that benefit fills and get payments on-time.
4, KEY INTERFACES
External Interfaces Internal Interfaces Understanding on customer inventory principles and secondary movements to influence the need of appointments,
Able to communicate with channel team at every unit and SCM / commercial to align stocks basis demand generated.
5, EDUCATION & EXPERIENCE
Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job..
Education Qualification (Highest)
with Target Institute(s)
Graduate / Postgraduate from any Tier 2 or Tier 3 colleges
Desired Certifications:
Sound familiarity with MS office and strong communication
Experience Range:
Minimum 2-5 years
Desirable experience: – Good understanding of replenishment cycle in channel, inventory management basics and forecasting.
– Previous role involving follow-ups and interactions with multiple functions internally and externally.
6, SKILLS REQUIRED:
Skills Description
Proficiency Level
(General Awareness; Working Knowledge; Functional Expert, Mastery)
Functional Skills
– Analytical & communication skills
– Customer management / relationship
– Working Knowledge
– Working Knowledge
Behavioral
Skills
– Service orientation
– Cross functional collaboration
– Ownership / accountability
– Mastery
– Working Knowledge
– Mastery
– General Awareness: Knows the fundamental or general understanding of business impacts.
– Working Knowledge: Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices.
– Functional Expert: Candidate is certified functional expert with strong knowledge on concepts.
– Mastery: Candidate is subject matter expert and has command over the subject/ concepts.
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