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Private Jobs / Private Sector
Votiko Solutions PVT. LTD. Hiring for Calling Process | 5 Days Working | CCE | BPO at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Description:
Votiko is hiring candidates for a Customer Service Executive job in Surat with an experience of 1 year(s). Candidates would be responsible for helping customers with their queries and/or sell them products. Candidates looking for Telecalling – Voice Process jobs nearby can apply directly.
Responsibilities:-
– Manage large amounts of inbound and outbound calls in a timely manner
– -Follow communication scripts when handling different topics
– Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
– Seize opportunities to upsell products when they arise
– Build sustainable relationships and engage customers by taking the extra mile
– Keep records of all conversations in our call center database in a comprehensible way
– Frequently attend educational seminars to improve knowledge and performance level
– Meet personal/team qualitative and quantitative targets
Location: Surat (Work from Office)
Salary: 20,000 to – 40,000 /month
Experience: – Fresher to 3 Years
Working Days- Monday to Friday
Call +91 89808 51139
If the above requirements suit your interest, please call us on +91 89808 51139
Please only call if you are qualified in the above mentioned details.
Regards,
Votiko Team.
#callcenters #callcenterservices #callcenterproblems #call #workfromhome #homeoffice #callcenteracoustics #technicalsolutionsupport #techsupport #customercareservice #salessuppport
Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
– Manage large amounts of inbound and outbound calls in a timely manner
– -Follow communication scripts when handling different topics
– Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
– Seize opportunities to upsell products when they arise
– Build sustainable relationships and engage customers by taking the extra mile
– Keep records of all conversations in our call center database in a comprehensible way
– Frequently attend educational seminars to improve knowledge and performance level
– Meet personal/team qualitative and quantitative targets.
Experience:
0 – 2 years