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Private Jobs / Private Sector
Votiko Solutions PVT. LTD. Hiring for International Call Center Agent at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Location:
Work from home
Job Description:
Summary:
Summary:
Join our remote international call center team and provide exceptional customer support to clients from around the world. As a Remote Customer Support Specialist at Votiko, you will handle inbound and outbound calls, address customer inquiries, and ensure a seamless customer experience from the comfort of your home.
Responsibilities:
Handle customer inquiries, concerns, and requests via phone, email, or chat.
Assist customers with product information, order processing, and issue resolution.
Provide multilingual support as required to cater to diverse customer needs.
Collaborate with cross-functional teams to achieve customer satisfaction goals.
Maintain accurate records of interactions and follow-up on pending issues.
Requirements:
Excellent verbal and written communication skills in English and additional languages as needed.
Previous call center or customer support experience in an international setting is an advantage.
Customer-centric mindset with a passion for delivering exceptional service.
Strong problem-solving skills and ability to handle challenging situations.
Perks and Benefits:
Competitive salary package with performance-based incentives.
Flexible work hours to support a healthy work-life balance.
Opportunities for career advancement within the organization.
Comprehensive training and professional development programs.
Supportive and collaborative work culture fostering employee growth.
Employee recognition programs and rewards for outstanding performance
Salary: 20,000 to – 70,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call:- +91 8511539085
Website – www.votiko.com
Functional Area:
ITES/BPO/KPO/Customer Service
Functional Role:
Call Center Agent
Candidate Requirement
Requirements:
Excellent verbal and written communication skills in English and additional languages as needed.
Previous call center or customer support experience in an international setting is an advantage.
Customer-centric mindset with a passion for delivering exceptional service.
Strong problem-solving skills and ability to handle challenging situations.
Perks and Benefits:
Competitive salary package with performance-based incentives.
Flexible work hours to support a healthy work-life balance.
Opportunities for career advancement within the organization.
Comprehensive training and professional development programs.
Supportive and collaborative work culture fostering employee growth.
Employee recognition programs and rewards for outstanding performance
Salary: 20,000 to – 70,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call:- +91 8511539085
Website – www.votiko.com.
Experience:
3 – 6 years
Qualification:
10+2 in Law
Compensation Details
Salary:
6.00 Lakh (Indian Rupees) per annum inr