WorldWide Logistics India Pvt Ltd Hiring for Senior Executive Customer Service at Mumbai Full Time

Responsible for initiating sales calls to prospective or current clients

· Supervise accounts daily to retain existing relationships

· Responsible for price and service negotiation with customers and carriers

· Uphold rapport with clients and prospects

· Responsible for offering quotes to current and prospective clients

· Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction

· Carry out research to identify companies not currently doing business with the organization

· Build relationships and sell to clients through phone or one-on-one.

· Maintain relationships with carriers and customers.

· Solve customer and carrier problems and help resolve issues.

· Track and trace shipments as required

· Overseas communications, timely responses to emails and requests (internal and external)

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 4 years (Preferred)

Work Remotely:

• No