WTW Hiring for Replacement at Mumbai, India Full Time

Principal Duties/Responsibilities

• Review, Analyze and assess carrier/broker documentation for processing insurance billing

• Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees

• Generate and send the invoices to customers via Mail/E-mail

• Handle undelivered invoice exceptions in timely manner

• Following SOPs Client/Carrier specifications and adherence of all statutory requirements

• Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies

• Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes

• Develop a sound understanding of the Billing Process along with the related upstream and downstream process

• Maintain Quality and Turnaround standards.

• Participate and contribute in potential process improvement areas

• Ensure ongoing, effective relationships with stakeholders (Internal/external).

Top 5 Competencies:

• Focusing on Clients

• Working in Teams

• Driving Excellence

• Fostering Innovation

• Adapting to Change

Key Skills required for the job

• Communication Skills – Business Writing and Verbal

• MS Excel

• Eye for Detail

• Logical Thinking

• Interpersonal Skills

Any Graduate

Knowledge: Good understanding and knowledge of MS office (Especially MS Excel)