Yellow Class Hiring for Customer Service Executive – Chat Process at Gurgaon Full Time

Backed by Tier 1 VCs, Yellow Class (YC) is a hobby classes platform for kids between the ages of 3-12 yrs old. Kids can attend a variety of classes such as art, dance, flameless cooking, GK, logical reasoning and many more. YC is by far the largest kids extracurricular & co-curricular platform in India with more than 200K kids attending classes on YC every month. The platform is growing at an explosive rate but there is a lot more to be built.

YC is going after a global opportunity with India’s first approach. Founded by repeat founders with 15+ years of entrepreneurial experience, YC has built a high-density team of passionate individuals. We are always looking out for team members who can raise the bar.

This is an opportunity for you if:

• You are an extroverted individual who loves engaging with people
• You have an open outlook towards problem-solving
• You take ownership of your work

We are seeking a passionate and self-driven Customer Service Executive, who will be
patient, empathetic, and communicative. They would act as a liaison, provide service
information to our customers and resolve any queries our customers may have with
efficiency and accuracy.

Expected skill sets:

• Should be comfortable following 6 days working schedule and work on Sundays

sometimes.

• Should have worked in the customer service team for at least 2 yrs.
• Excellent Communication skills.
• Good with time management and multitasking.

We are currently solving multiple challenging problems, including how to solve for the next
100 million users?

If this excites you, join us for a rewarding, fulfilling, and enriching career.