Roles and Responsibilities
Attending the phone calls from the departments /wards doctors etc.
Receive call of guest, patients and answer their queries or if demanded pass / forward call to the respective department.
Arranging the Ambulance facility for those who require and those who ask for.
Answer the telephone and queries asked thereof.
Keeps record of calls placed
Maintenance of documents and confidentiality access
Make necessary announcements over Public Announcement System related to hospital procedures or emergency codes.
To manage reception in absences of frond desk executive
Desired Candidate Profile
Qualification: B.Sc/ M.Sc/ B.Pharm/ M.Pharm
Should be open for rotational shifts
Role:Customer Success Manager
Salary: Not Disclosed by Recruiter
Industry:Medical Services / Hospital
Department:Customer Success, Service & Operations
Role Category:Customer Success
Employment Type:Full Time, Permanent
Key Skills
Inbound CallsOutbound Calling
Customer Supportbsccallingcustomer care
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:B.Sc in Biology
Company Profile
Zydus Hospital, Ahmedabad
The best multispecialty hospital crowned with trust, brings to the table class of its own.
Company Info
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View Contact Details+
Contact Company:Zydus Hospital, Ahmedabad
Address:232 TP SCHEME 38,,ZYDUS HOSPITAL,THALTEJ S.G.ROAD,, DASKROI, AHMEDABAD, Gujarat, India
Website:http://www.zydushospitals.com
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