Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
The Kyndryl Go-to-Market organization is responsible for roles within Kyndryl like Business Development partners, Sales partners, Account Management, Technical Practice Specialists, etc… The Kyndryl Go-to-Market (GTM) Enablement team supports the transformation and development of the Kyndryl GTM strategy by providing supports for these critical roles within the company.
This specific position is for a learning enablement professional. The selected individual will develop an understanding of GTM job roles and use that knowledge to design and build learning programs and content that enhance the skills necessary for these roles to achieve key performance indicators and growth.
This is a senior level role. It will require expertise in designing and leading corporate/global level initiatives, working and influencing senior stakeholders as well as collaborating with various other constituents to build and deploy learning initiatives in support of the GTM organization in Kyndryl.
You will be responsible for:
Developing impactful GTM learning programs
Design engaging learning experiences for different seniority and expertise levels.
Use instructional design expertise to clearly and consistently build programs based upon audience, goals/objectives and company strategy.
Design programs that utilize appropriate content and delivery options (custom development or vendor-provided)
Have the expertise and mastery necessary to create custom content using available toolsets
(e.g. Articulate)
Work in a consultative manner to influence teams across Kyndryl in order to gain consensus and needed support to deploy learning programs
Gaining an understanding of GTM roles. Become the focal for the design and development of learning programs for the assigned role(s) you will own.
Be a true expert on assigned GTM roles.
Develop relationships across organizations and teams to stay aligned with the larger profession and become a principal advisor for the transformational learning programs.
Executing, managing and tracking the deployment of learning enablement experiences
Develop the deployment plans necessary to launch learning programs globally while driving positive adoption. Adjust plans to address issues encountered.
Measure and report on outcomes. Build tracking and measurements to effectively monitor progress against desired outcomes and objectives. Communicate results and best practices. Iterate with feedback to improve the next version of the learning experience.
Required Technical and Professional Expertise
Should have more than 10 years of experience in instructional design field and at least five years in the IT services business
Instructional Designer Skills
Knowledge of instructional design models and theories (ADDIE, Discovery-based learning, Bloom’s Taxonomy, etc.)
Proficiency in learner analysis and learner evaluation
Familiarity with adult learning requirements and other fundamentals behind the way people learn
Writing skills and storytelling
Graphical design skills
Experience with learning content development tools such as Articulate Storyline. Additional technical expertise with supportive technologies like Adobe Creative Cloud Suite.
Industry / Role Experience
Experience designing, building and deploying global learning programs aligned to stakeholder requirements.
Expertise in building learning programs designed around job roles and professions requirements. Knowledge of concepts like an expertise taxonomy and how that data can be used to build content and develop larger programs.
Experience within a sales or account management learning organization. Understanding of the types of content and programs required by these unique roles.
Background within a services delivery-oriented company.
Expected Work Schedule
Flexibility to work a hybrid schedule that aligns across key stakeholder time zones in Asia, Europe and Americas
Anticipated local time schedule: day starting ~3:30PM
Preferred Technical and Professional Experience
NA
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary Job Category
Sales
Role (Job Role)
Sales Enablement & Skills Professional
Employment Type
Full-Time
Contract Type
Regular
Position Type
Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable / sales incentive based position
Yes
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