DocuSign Hiring for Senior Database Administrator – Postgres at Bengaluru, Karnataka Full Time

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you’ll do

As a Sr. Database Administrator at DocuSign you will work with a group of like peers to help support the existing database systems, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five 9s). When not supporting the existing systems, you will help collaborate with engineering, architecture, and product management to create the next great platform features that will drive impact. You will share in an On-Call rotation to support the platform 24×7.

This position is an Individual Contributor reporting to the eSign Database Manager.

Responsibility

Provide database monitoring & production support forPostgreSQL systems to ensure 24×7 uptime

Maintain database performance by identifying and resolving application development problems, evaluating new release code, answering developer questions and advising on code changes

Installation and configuration of PostgresSQL clusters to best practices

Maintain DBA knowledge base

Work with the Engineering Team to design and optimize solutions

Work with the Operations Team to manage incidents reported by customers

Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Participate in an On-Call rotation

Job Designation

Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of experience as a PostgreSQL Production Support DBA

Proven ability in database monitoring, troubleshooting, issue analysis and problem solving

Proven ability in performance tuning slow running queries to reduce resource usage

Familiar with Google suite

Preferred

Good Stakeholder management

Excellent analytical and problem-solving skills

Excellent written communication skills

Excellent verbal communication skills

Good understanding of database design concepts and impact on systems

Be self-motivated, able to work independently as well as in a collaborative environment

Ability to work closely with developers and customers to resolve issues

A strong team player

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.