Project Role :Technology Architect
Project Role Description :Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1 Respond to user/client escalations and engage functional escalation and Management escalation as required 2 Participate in incident management meetings, drive initiate SRT bridges 3 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality and consequently identifies opportunities to improve the day-to-day operations of the client supported Drive metrics for Hopping, backlog, reopen tickets ageing tickets
Technical Experience : 1 Good knowledge on Oracle database 2 Hands on experience on Oracle DB servers 3 Good knowledge on Specialized Data Handling and Implementing data policies, procedures, standards and Capacity planning
Professional Attributes : 1 Good communication skill, Leadership skills, team handling skills, team building , analytical skills and good presentation skills and ability to work independently
Educational Qualification : 1 FUll 15 yrs of education 2 BE/BTech
Additional Information : 1 Willing to work in 24/7 support rotational shifts
15 years of full time education
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