Alcatel-Lucent Hiring for Technical Care Specialist – iSIM at Bangalore, India Full Time

Technical Care Specialist – iSIM

Bangalore, Karnataka, India (https://aluperf.referrals.selectminds.com/jobs/74753/other-jobs-matching/location-only)

New

2 additional locations

Chennai, Tamil Nadu, IndiaNoida, Uttar Pradesh, India (https://aluperf.referrals.selectminds.com/jobs/74753/other-jobs-matching/location-only?location_id=2550)

Customer Services

CNS Cloud and Network Services

2100000NF3 Requisition #

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Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team youll be part of

As Nokias growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

You will work in the next generation iSIM Secure Connect product technical support and will also have opportunities to participate in projects. The applications would be running in Cloud Native architecture and can be in Software-as-a-Service or on-premises deployments. This is an exciting opportunity with a fun team that values trust and autonomy.

What you will learn and contribute to

Are you passionate about solving problems? As part of our team, you will:

• be the face of Nokia and Create great customer experience

• Trobleshoot and Solve the product functionality issues

• Provide 24×7 production support

• Contribute with improvement ideas

• Help other team members to succeed

  Your skills and experience

  You have:

• Bachelor´s degree or equivalent experience required and excellent communication skills

• 9+ yrs of experience with demonstrated passion and achievement for technology in the areas described below and customer satisfaction

• Worked on IaaS (e.g:- Openstack, RH OCP is an advantage) and Virtualisation (e.g:- vSphere/vCloud)

• Worked on Networking and Security (TCP/IP v4/v6, Firewalls/iptables) and Software Defined Networking (SDN e.g:- nuage, Openflow)

• Knowledge on Microservices Containers (Kubernetes/Docker, CKA is an advantage)

• Knowledge on Cloud Concepts (AWS, XaaS etc.., worked on any Public Cloud is an advantage)

• Any scripting knowledge and apetite to automate

  It would be nice if you also had:

• Worked on RDBMS (e.g:- Postgres) administrationKnowledge on remote SIM provisioning and over-the-air (OTA) programming for IoT devices is an advantage (e.g:- M-BUS, MQTT-SN, LoRA)

  What we offer

  Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

  Nokia is committed to inclusion and is an equal opportunity employer

  Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere

• Gender-Equality Index by Bloomberg

• Workplace Pride Global Benchmark

• LGBT+ equality & best place to work by HRC Foundation

  At Nokia, we act inclusively and respect the uniqueness of people.

  Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.

  Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information