Amazon Looking For Senior Program Manager, Social Responsibility at Bengaluru, Karnataka, Full Time

Join us at the cutting edge of Amazon’s Sustainability initiatives to work on environmental and social advancements to support Amazon’s long-term worldwide sustainability strategy. At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, creative, and driven people.

The Worldwide Sustainability (WWS) team capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon’s Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

We are looking for a Sr. Program Manager, Social Responsibility, to develop and execute strategies to uphold and advance human rights across diverse Amazon businesses.

You will drive timely identification, escalation and remediation of existing and emerging human rights and other related risks across Amazon businesses. You will also help design and implement program interventions and solutions that ensure that suppliers, service providers and vendors in South Asia region have the understanding and tools needed to proactively identify and address these risks. You will be tasked to address new business issues/risks as they arise by working within broader SR team to translate problems and integrate effective solutions with an eye towards automation, scalability and efficiency.

This role necessitates ability to influence, with limited/no authority, various cross-functional partners such as Operations, Procurement, Transportation and Logistics, PR, Legal, HR, Public Policy etc. Your work will help us drive action to address our salient human rights issues and embed socially responsible practices into Amazon businesses.

Key job responsibilities

Lead day-to-day execution of Global Engagement core services to the Amazon businesses and suppliers/vendors/service providers to enable their capacity building around identified priority issues and risks.

• Determine appropriate remediation approaches and oversee successful remediation of severe/high risks findings, as per Amazon’s Supply Chain Standards.
• Proactively identify, advise, align and coordinate with diverse Amazon businesses on identified risks, opportunities, and corresponding actions.
• Initiate and lead assessments/investigations and partnership discussions, negotiations and contract development and oversee implementation of improvement programs, as needed.
• Engage with various Amazon businesses and other cross-functional teams to understand business needs, identify gaps, assess risks, and suggest/implement strategies to operationalize Amazon’s Supply Chain Standards (SCS) throughout our value chain and operations.
• Facilitate discussions with internal teams and select external stakeholders to design and test regional risk management mechanisms and strategies.

About The Team

The Global Engagement (GE) team, within the Social Responsibility function, is a specialist team, comprising of subject-matter experts around the world in countries where Amazon sources and operates. We work with Amazon business teams to provide suppliers and service providers with guidance and tools on how to remediate and prevent risks, and drive positive outcomes for workers. These tools are aimed at addressing both immediate risks through case management support, as well as promoting long-term continuous improvement by strengthening management systems, promoting effective worker dialogue and building supplier/service provider ownership for sustainability performance.

Inclusive Team Culture

Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship And Career Growth

We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

Basic Qualifications

Bachelor degree in Project Management, Sustainability, Social Work or Business Administration.

• 8+ years of experience in human rights or ethical/responsible sourcing within global supply chains and/or operations.
• 8+ years of experience delivering cross functional projects.
• Prior experience owning development of strategy, end-to-end delivery, and communicating results to senior leadership.
• Exceptional verbal and written communication skills; communicating successfully across cultures.
• Experience in influencing key stakeholders both internal and external.

Preferred Qualifications

Experience working on (or demonstrated passion for) forced labor/human trafficking/modern slavery, human rights, labor rights, multi-stakeholder initiatives, international development, labor rights training, or social responsibility.

• Experience working with external stakeholders such as NGOs, investors, and/or government.
• Experience working in an international context.
• Experience working with operations, transportation, logistics, and/or procurement functions.

Company – ADCI – Karnataka

Job ID: A2509537